SAP Knowledge Base Article - Public

2962935 - Error when creating Job Requisition from Position

Symptom

Error occurs when creating job req from position org chart with the following fingerprint:

c5789b700dd5d637a5d8fc69aa28a2aacfc5ea84

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to position org chart

  2. Create job req from Position and see error with fingerprint - c5789b700dd5d637a5d8fc69aa28a2aacfc5ea84

Cause

  • The movement of COHrisEntityName as part of EC modularization causes an exception in RCM ODATA API:
  • com.successfactors.coengine.error.detail.CONoEntityPermissionException: The entityName isn't an instance of COHrisEntityName! (entityName=FOLocation)
  • Currently COHrisEntityName has moved to different package and EC still has COHrisEntityName in both packages and not deprecated yet.

Resolution

  • Engineering is working on a prevention fix for this and to depracate the old class which is referenced by RCM which is scheduled for B2011.
  • However, we have a workaround for this which is to perform an OData Metadata Refresh which will resolve this issue.

Keywords

SF, Success Factors, RCM, RCM-80566 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions