SAP Knowledge Base Article - Preview

2962721 - "You entered an incorrect URL or a network error occurred." when configuring trust for Carrier Site Builder

Symptom

You establish a trusted connection between Recruiting Management Careers Instance and SAP Cloud Platform IAS.

At step "Configuring IAS SAML 2.0 Integration in the Admin Center" you maintain Tenant Name but get below error message:

"You entered an incorrect URL or a network error occurred. Enter another URL or try again later. If the problem persists, contact your system administrators."

incorrecturl.png


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Environment

Recruiting Management Careers Instance

SAP Cloud Platform Identity Authentication Service

Product

Identity Authentication 1.0 ; SAP SuccessFactors Recruiting 1511 ; SAP SuccessFactors Recruiting 1602 ; SAP SuccessFactors Recruiting 1605 ; SAP SuccessFactors Recruiting 1608 ; SAP SuccessFactors Recruiting 1611 ; SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711 ; SAP SuccessFactors Recruiting 1802 ; SAP SuccessFactors Recruiting 1805 ; SAP SuccessFactors Recruiting 1808 ; SAP SuccessFactors Recruiting 1811 ; SAP SuccessFactors Recruiting 1902 ; SAP SuccessFactors Recruiting 1905 ; SAP SuccessFactors Recruiting 1908 ; SAP SuccessFactors Recruiting 1911 ; SAP SuccessFactors Recruiting 2005 ; SAP SuccessFactors Recruiting 2011 ; SuccessFactors Recruiting 1207 ; SuccessFactors Recruiting 1210 ; SuccessFactors Recruiting 1302 ; SuccessFactors Recruiting 1305 ; SuccessFactors Recruiting 1308 ; SuccessFactors Recruiting 1311 ; SuccessFactors Recruiting 1402 ; SuccessFactors Recruiting 1405 ; SuccessFactors Recruiting 1408 ; SuccessFactors Recruiting 1411 ; SuccessFactors Recruiting 1502 ; SuccessFactors Recruiting 1505 ; SuccessFactors Recruiting 1508

Keywords

 csb, ids, ias, carrees, incorrect, url, sso, saml, , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , BC-IAM-IDS , Identity Authentication Service , Problem

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