Symptom
You want to print a QR code on a Zebra Printer using a ZPL Printer queue.
Environment
- SAP Business by Design
- SAP Cloud for Customer
Reproducing the Issue
- Preview any Form Template via the browser, for example for a label that includes a QR code.
- The Size looks good.
- Print the document via a ZPL Printer queue.
Result: the QR code is much smaller.
Cause
This behaviour is expected and would require a xdc file change on the ADS Server.
Resolution
For SAP Business by Design and SAP Cloud for Customer the ADS team does not allow an xdc file change due to the multi tenancy concept.
A change would affect all other systems.
This is not supported.
If you have a newer Zebra Printer you can try to use a PDF Printer queue for the output.
Keywords
QR Code, Zebra Printer, Label printing, Label , KBA , BC-SRV-FP , Forms Processing , Problem
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions