SAP Knowledge Base Article - Public

2962638 - ID Text Determination Issue from Custome

Symptom

It is expected to have the sales order to display text from customer master data but it fails.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. The text ID 0002 is maintained in configuration step: Set Up Text Determination for Customer Master (ID: 101289).
  2. The text for text ID 0002 is maintained in the business partner master data.
  3. In configuration step: Set Up Text Determination for Sales Document Header (ID:101290), select 'Text object: VBBK' and T3 for text procedure. 
  4. In for example text ID: TX07, assign text object KNVV to the table and 'All Language' is checked.
  5. In VA01 app, when creating a sales order with the business partner maintained well in step 2, the text from the customer master data cannot be displayed when checking the corresponding text type.

Cause

In configuration step: Set Up Text Determination for Sales Document Header (ID:101290), the partner function was not maintained accordingly for text object KNVV in table for text ID: TX07.

Resolution

The partner function for text object KNVV should be maintained accordingly based on the real business needs.

Keywords

KNVV, VBBP, Text ID, Access Sequence, Partner Function , KBA , SD-BF-TP , Text Processing , Problem

Product

SAP S/4HANA Cloud all versions