SAP Knowledge Base Article - Preview

2962047 - Unable to create a new Process Integration Runtime instance - Integration Suite

Symptom

When you attempt to create a new SAP Cloud Platform Integration Suite tenant you receive the following error message:

Unable to create service instance. We are sorry, but we have encountered an internal error. If the problem persits, please create a support ticket.
Service broker error: Service broker it-broker-rt failed with: Your Subaccount is not provisioned for Process Integration. Please subscribe to the application first and execute the provisioning.


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Environment

  • SAP Cloud Platform Integration (HCI) 

Product

SAP Cloud Platform Integration for process services 3.0 ; SAP Cloud Platform Integration for process services 4.0

Keywords

CPI, HCI, Integration Suite, onboarding, provision, provisioning, on-boarding, service instance, subaccount, process integration, Cloud Platform Integration Suite , KBA , LOD-HCI-PI-PRV , CPI Provisioning App , Problem

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