SAP Knowledge Base Article - Preview

2962016 - ERROR: Request renew Maintenance not possible. Error: 5 - SAP ONE Support Launchpad

Symptom

  • ERROR: Request renew Maintenance not possible. Error: 5.
  • Cannot renew maintenance certificate in Launchpad
  • Need a new Maintenance Certificate created
  • Maintenance Certificate showing as Pending status
  • Received Error 5 while renewing maintenance certificate using the license key tool
    error-5.png


Read more...

Environment

Keywords

Error 5 , ECCN , maint cert , certificates , license keys , maintenance keys , licensing , renewing certificates , Maintenance not possible , sanctioned customer , export , Russia , , KBA , XX-SER-LIKEY , License keys for SAP systems , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.