SAP Knowledge Base Article - Public

2961879 - Error "The commenting service is currently unavailable" - LOD-ANA-PL


  • After the upgrade to SAC release 2020.14.11, error “The commenting service is currently unavailable” happens when adding comments in the old stories. 
  • Error did not happen when creating a new story.


 SAP Analytics Cloud (SAC) 2020.14.11

Reproducing the Issue

1) Open the Story

2) Add a comment


This has been identified as a product defect.


This issue is fixed on SAC release 2020.14.15 and SAC release 2020.20.

See Also

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SAP Analytics Cloud 1.0