SAP Knowledge Base Article - Public

2961879 - Error "The commenting service is currently unavailable" - LOD-ANA-PL

Symptom

  • After the upgrade to SAC release 2020.14.11, error “The commenting service is currently unavailable” happens when adding comments in the old stories. 
  • Error did not happen when creating a new story.

Environment

 SAP Analytics Cloud (SAC) 2020.14.11

Reproducing the Issue

1) Open the Story

2) Add a comment

Cause

This has been identified as a product defect.

Resolution

This issue is fixed on SAC release 2020.14.15 and SAC release 2020.20.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, comments, new story, old story, upgrade, QRC , KBA , LOD-ANA-PL , Planning , Problem

Product

SAP Analytics Cloud 1.0