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2961700 - Multiple errors inside CMC after Java update above 1.7.0_251 and 1.8.0_251

Symptom

After Updating Oracle JDK above 1.7.0_251 or Oracle JDK 1.8.0_251 to 1.7.0_261, 1.7.0_271 or 1.8.0_261, 1.8.0_271 below mentioned symptoms are observed :

  • In CMC > License key error : javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.ibm.icu.text.SimpleDateFormat       
  • In CMC > Server > AnyServer > Metrics error : javax.servlet.ServletException: java.lang.ExceptionInInitializerError
  • In CMC > Instance manager error : HTTP 500 “javax.servlet.ServletException: java.lang.NoClassDefFoundError: Could not initialize class com.ibm.icu.impl.ICUResourceBundle”


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 and 4.2
  • All Supported Operating Systems
  • Apache Tomcat 8.5 .x/ 9.x
  • Jboss 7.1 / 7.2
  • Weblogic 10.3.6
  • Java updated to 1.7.0_261, 1.7.0_271 or 1.8.0_261, 1.8.0_271

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CMC, License key, metrics, instance manager, JDK 1.7.0_251, JDK 1.8.0_251, JDK 1.7.0_261, JDK 1.7.0_271, JDK 1.8.0_261, JDK 1.8.0_271, HTTP 500, com.ibm.icu.impl.ICUResourceBundle, java.lang.ExceptionInInitializerError, com.ibm.icu.text.SimpleDateFormat , KBA , BI-BIP-CMC , Central Management Console (CMC) , Problem

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