SAP Knowledge Base Article - Public

2961670 - Billing job fails by FF747 but job log just says "An error occurred. Please create an incident on component SD-BIL." in Schedule Billing Creation app - SAP S/4HANA Cloud

Symptom

When clicking into a failed application job in Schedule Billing Creation app, instead of a particular message, the description displays as below:

  • An error occurred. Please create an incident on component SD-BIL.

Environment

SAP S/4HANA Cloud 2008

Cause

When the billing job fails by the following error, the job log will be described in a common way rather than a specific message as it is:

  • The tax amount must not be greater than the tax base (FF747)

Resolution

It's a known issue and will be fixed in CE2011.

Before then, you can report an incident to figure out whether the description you see in Schedule Billing Creation app is caused by FF747. If it is, for the tax amount must not be larger than the tax base amount, especially if percentages that are smaller than 100% are used, please adjust the tax amount accordingly.

Keywords

The tax amount must not be greater than the tax base, FF747, FF 747, Tax amount greater than tax base, Schedule Billing Creation , KBA , XX-PART-TIF , Tax Interface (USA) , FI-GL-GL-F , Value Added Tax (VAT) , SD-BIL , Billing , Problem

Product

SAP S/4HANA Cloud 2008