SAP Knowledge Base Article - Public

2960858 - Mono type Font Printing

Symptom

Asian Fonts might be not printed correctly using PDFPRINT 760 included in CPM, CPM for ByD, CPM for SCP, SAPSprint or SAP GUI.

Environment

  • SAP Business By Design
  • SAP Cloud for Customer

Cause

With release 760 the above products contain PDFPRINT from Aspose. Contrary to the 750 releases with PDFPRINT from Adobe, no Asian font package is included in the installation. The font substitution from Aspose does not work in all cases. If you experience issues with certain Asian characters, you can install the Monotype Fonts for Printing package once. If installed, it will be used commonly from all installed products with the below patch levels. The usage of the font package should be switched on in each options dialog of the appropriate product.

Resolution

  •  SAP Cloud Print Manager 760 Patch 5
  •  SAP Cloud Print Manager for ByD 760 Patch 5
  •  SAP Cloud Print Manager for SCP 760 Patch 2
  •  SAPSprint 760 Patch 5

You can download the needed Mono Type Fonts here: Mono Type Fonts for ByD CPM

Keywords

Font Substitution, Asian Fonts , KBA , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions