SAP Knowledge Base Article - Public

2960122 - Product Pane is missing in Sales Order Quick Create Screen

Symptom

Unable to add product section via adaptation in sales order quick create screen

Environment

SAP Cloud for customer

Reproducing the Issue

  1. Go to the Sales Workcenter
  2. Go to Sales Order View.
  3. Click + Icon to create new sales order 
  4. Here you see Product section is missing and unable to add via adaptation

Cause

The way to add products in sales orders is via the Fast Order entry screen and the TI screen. This is designed since we have several option of adding products within the quick entry screen.

Resolution

It is an expected behavior. You need to add product via Add Product Button in quick create.

See Also

The way to add products in sales orders is via the Fast Order entry screen and the TI

Keywords

Product section, Sales order, quick create , KBA , product table , product section , product pane , sales order quick create , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions