SAP Knowledge Base Article - Preview

2960098 - CPI synchronization failed during employee master replication.


During integrating, testing or operating a process integration scenario of SAP S/4HANA Cloud (S/4HC) with SAP SuccessFactors Employee Central (SF) via SAP Cloud Platform Integration (CPI), the synchronization has failed with any of the below reasons.

  • No call has been made to the CPI tenant.
  • No data can be copied from the SF system.
  • SRT: Unsupported xstream found: ("HTTP Code 503 : Service Unavailable").
  • Query sent by the scheduled job remains in "Sent" status.



  • SAP S/4HANA Cloud
  • SAP Cloud Platform Integration
  • SAP SuccessFactors Employee Central


SAP S/4HANA Cloud all versions


S4_PC, ca-gt-int-ec, jb1, SRT, initial, employee, integration, status, 503, CPI, host, replication, S/4HANA, cloud, SF, tenant, URL , KBA , CA-GTF-INT-EC , with SFSF EC (JB1, 1NL) , LOD-EC-INT-EE , Employee Integration EC to ERP On Premise , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , Problem

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