SAP Knowledge Base Article - Public

2960064 - Error 'Pricing procedure cannot be determined' when creating sales order by EDI SOAP message - SAP S/4HANA Cloud

Symptom

You are using scope item 2EJ and 2EL. However, when saving purchase order to create sales order, the following error occurs:

  • Pricing procedure cannot be determined 

Environment

SAP S/4HANA Cloud

Cause

In Manage Customer Materials app, the material is not maintained as a customer-material info record matching the correponding customer, sales organization and distribution channel.

Resolution

Add entry for the target material, matching the corresponding customer, sales organization and the distribution channel in Manage Customer Materials app. For more information, the following documentation will give you some guidance.

Setting Up Integration of Sales with External Buyers (2EL)
>>> 2.2.8 Maintain Customer Material

See Also

Keywords

EDI, SOAP, API, Sales Order/Customer Return - Create, Update, Cancel (B2B), Purchase Order - Send, Update, Cancel, 2EL, 2EJ, Customer-material Info Record, Customer Material, Pricing Procedure
, KBA , SD-SLS-EDI , S/4HANA: Sales EDI Messages , Problem

Product

SAP S/4HANA Cloud all versions