The following error or behviors occurs in SAP Analytics Cloud (SAC):
- "Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource."
- "Possible causes: Third-party cookies are blocked, or CORS is not configured correctly. For more information, see our troubleshooting page."
Other behavior are with embedded stories within applications, where when executing stories, authorization is never completed and the pop-up keep popping up.
- SAP Analytics Cloud (Enterprise)
- Google Chrome 84
Reproducing the Issue
- Open an SAP Analytics Cloud Story embedded within applications eg. within an iFrame.
- Open an SAP Analytics Cloud Story based on a Live Data Connection eg. BW / HANA
The current Chrome policy blocks this cookie when SAC is embedded in other web applications
A fix has been applied to all landscapes on 21st August 2020.
If the issue persists when you are using a Live Data Connection, please make sure you have applied the necessary resolution steps on your datasource as per the SAP KBA 2890576 - After Google Chrome 80 update, Live Data Connections are no longer working in SAP Analytics Cloud (SAC) & SAP Digital Boardroom
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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