SAP Knowledge Base Article - Preview

2959083 - "Internet Explorer blocked this website from installing an ActiveX control" when starting CDT

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

CDT is not started and provide the following error message:

Internet Explorer blocked this website from installing an ActiveX control

ActiveX.png


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, CDT, ActiveX, block, IE , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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