Information for Remote Object ID as well as Party are not being displayed in the UI.
Cloud for Customer
SAP NetWeaver Process Integration
SAP Cloud Plataform
Reproducing the Issue
- Go to Administration
- Go to Web Service Message Monitoring
You have messages proceed already that does show information about the Remote Object ID and Party ID.
The remote ID is not populated because the adapter type for the message is set to SHORTCUT.
You should use only plain SOAP to call web services on C4C.
Adapter type SHORTCUT should only be used inside the ABAP stack to call local webservices, from external system like CPI and PI plain SOAP should be used.
Futher details can be also found in the Selection Criteria in the Message Monitor help documentation.
Note: this check for adapter type was introduced with SP03 of 2005 release.
WS;Adapter Type;Remote Object ID;Party ID;SOAP Adapter;plain soap , KBA , AP-RC-WSM , Web Service Message Monitoring View , Problem