SAP Knowledge Base Article - Public

2958215 - Story Bookmarks are lost in SAP Analytics Cloud (SAC)

Symptom

The following behavior occurs in SAP Analytics Cloud (SAC):

  • Story Bookmarks are lost in SAP Analytics Cloud (SAC) 
  • Problem happens after transporting a Story from DEV to PROD

Environment

  • SAP Analytics Cloud (Enterprise) 2020.8.22

Reproducing the Issue

  1. Logon to SAC DEV enviroment, create a story  with 2 pages
  2. Transport the story to SAC PROD
  3. Logon to SAC PROD, open the transported story 
  4. Add some bookmarks that are pointing to different view states in page 1
  5. Save the Story 
  6. In DEV Environment, edit the story
  7. Duplicate page 1
  8. Delete original page 1
  9. Rename the copy of page 1 as it was page 1
  10. Save the story
  11. Transport the story to PROD
  12. Logon to PROD, open the story
  13. Bookmarks are not present 

Cause

Both stories and pages have unique identifiers (IDs) that are used to link the bookmarks to them

When a story or page is deleted, all the bookmarks will be deleted as well

In the above example, the end user sees the story as if nothing happened, however the original page 1 with its ID is no longer present in the story, hence its bookmarks have been deleted by the system

Resolution

In order to preserve bookmarks, avoid deleting the original Story / Page bearing in mind that: 

  • Bookmarks will not be overwritten as long as the ID stays the same
  • Transporting and moving keeps the object ID - next transport updates moved objects in their new location
  • Copying an object will overwrite any object with the same name and create a new story ID

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, bookmark, widget, page, story , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0