2957913 - Error "The translation service is temporarily unavailable. Please refresh your browser and try again." happened when access Translation in SAP Analytics Cloud (SAC)

When access Translation in SAC, error "The translation service is temporarily unavailable. Please refresh your browser and try again." happened, it is working before and only happens to some specific users.

• SAP Analytics Cloud (Enterprise) 2020.8.22

1. Login customer system with the specific user.
2. Click browse and select Translation.
3. Notice that error message "The translation service is temporarily unavailable. Please refresh your browser and try again." is displayed.

This issue is currently under investigation by development.

This issue is currently under investigation by development.

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