SAP Knowledge Base Article - Preview

2957862 - Error FWB 00007 displayed in BILaunchpad logon page after inputting user and password in IDP when trying SAML SSO logon to /BOE/BI

Symptom

SAML SSO does not work and the following error displayed in BILaunchpad page after inputting user and password in IDP server to logon.
    Error: Account Information Not Recognized: Invalid username or password. If your account is under any root other than DC=xxx,DC=xxx, you must enter your DN. (FWB 00007) (FWM 00007)


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Environment

SAP BusinessObjects Business Intelligence Platform 4.2 SP5 and above.

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

(FWB 00007), BI4.2, BI4.3, Single Sign on, trusted authentication, tomcat , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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