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2957482 - 401 unauthorized in Analysis for Office connecting to HANA OLAP connection using SAML SSO

Symptom

  • Connecting to a HANA OLAP data source in Analysis for Office returns the below error:
    Analysis Office currently is not able to establish a connection.:
    [ProtocolError] The remote server returned an error: (401) Unauthorized.
  • In a fiddler trace, it can be seen that there's a HTTP 500 error thrown for http://<HOST>:<PORT>/dswsbobje/services/Session
  • The response from the HTTP 500 is as below:

    <Message>getSAMLSSOAssertionTicket The exception is of a known origin. (Error: FWM 02024)</Message><Operation>session.dsws.businessobjects.com/getSAMLSSOAssertionTicket</Operation><CallStackTrace>com.crystaldecisions.sdk.exception.SDKException$InvalidArg: The argument has an invalid value 0 (FWM 02024)
    at com.crystaldecisions.sdk.occa.security.internal.SecurityTokenService.getSAMLSSOResponseByHostAndPort(SecurityTokenService.java:109)
    at com.businessobjects.dsws.session.SessionSkeleton.getSAMLSSOAssertionTicket(SessionSkeleton.java:1373)
    at com.businessobjects.dsws.session.SessionMessageReceiverInOut.invokeBusinessLogic(SessionMessageReceiverInOut.java:430)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.1 / 4.2 / 4.3)
  • Analysis for Office
  • SAML SSO
  • Windows
  • Linux / Unix  

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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