SAP Knowledge Base Article - Public

2957145 - Recruiting Email Templates with Hard-Coded Logo - Recruiting Management

Symptom

You found a duplicate Logo in a Recruiting Email Notification you received and would like to know which other email templates may have the same duplicated logo issue in order to remove the logo token from these templates and avoid duplication.

Environment

SAP SuccessFactors Recruiting Management (RCM)

Resolution

Recruiting Email Templates with hard-coded logo: 

  • Job Alert email notifications
  • Employee Referral email
  • Send Job to a Friend email
  • Invite Candidate to Apply email trigger
  • E-Mail Notification Templates (configured in Email Notification Templates Settings) such as Document Routing Notification.

Recruiting Email Templates without hard-coded logo: 

  • Data Capture Form Submitted - Welcome and Set Password Email
  • Complete and Submit Your Job Application

Please note that the above list is not complete and more email templates will be added when found to have or not to have a hard-coded logo. 

See Also

Enabling Company System and Logo Settings for Recruiting in Admin Center

KBA 2238899 - Change Company Logo in the Job Alert Notification – RCM

KBA 2434386 - Logo appears twice in Invite Candidate to Apply email trigger - Recruiting Management

Keywords

Logo, hard-coded logo, duplicate logo, logo token, email templates, email notifications , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions