SAP Knowledge Base Article - Public

2957051 - Cannot add data source to a widget in a template for some users with some custom role in SAP Analytics Cloud (SAC)

Symptom

  • Cannot add data source to a widget in a template for some users with some custom role in SAP Analytics Cloud (SAC) 
  • Cannot create story based on a model
  • Below error message show in HTTP archive trace
    You are not authorized to maintain connection

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.8

Reproducing the Issue

  1. Logon to tenant using the support user with custom role.
  2. Try to create a story with chart. After selecting the chart. There is no response, normally, select model window will be shown.
  3. Or create a story using tempalate, in the chart widget, click + to add data source. There is no response.

Cause

This issue is a product defect.

Resolution

The issue has been fixed with SAC wave 2020.19.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, freeze, in correct, regression , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Bug Filed

Product

SAP Analytics Cloud 1.0