SAP Knowledge Base Article - Preview

2956744 - Unexpected shortcuts triggered in SM_CRM when using keys 'shift' + 'n' while logged on in Russian language

Symptom

  • Using keys "Shift" + "n" to type a capital letter into an SM_CRM text field or box while logged on in the Russian language triggers an unexpected shortcut.
  • Using keys "Shift" + "n" to type a capital letter into an SM_CRM text field or box while logged on in the Russian language triggers the shortcut to create a new CRM document for ITSM or ChaRM. 
  • Using keys "Shift" + "n" to type a capital letter into an SM_CRM text field or box while logged on in the Russian language triggers a shortcut to an attachments pop-up dialog. 


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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SolMan, ChaRM, ITSM, , KBA , CA-WUI-UI-TAG , Tag Library , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CA-WUI-UI , User Interface , CA-WUI , WebClient User Interface , Problem

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