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2956397 - Renaming of SAP HANA Database System failed

Symptom

When you tried to rename HANA system via hdblcm, e.g from bwhana to hanadev, it failed with errors below.

14:38:28.488 - INFO: Renaming System | 00:02:55
14:38:28.488 - INFO: Updating SAP HANA Database Instance Integration on Local Host | n/a
14:38:28.488 - INFO: |
14:38:28.488 - INFO: Total execution time | 00:02:55
14:38:28.488 - INFO:
14:38:28.489 - ERR : Renaming of SAP HANA Database System failed.
14:38:29.021 - INFO: Summary of critical errors
14:38:28.489 - ERR : Renaming of SAP HANA Database System failed.
14:38:28.447 - ERR : Rename System failed
14:38:28.446 - ERR : Error occurred while executing SAP HANA Database System rename (hdbrename)
14:38:28.446 - INFO: Renaming SAP HANA instance failed!
14:38:28.446 - INFO: Renaming master failed!
14:38:28.446 - INFO: Cannot start instance SID (HDB00) on host 'hanadev'
14:38:28.446 - INFO: Start instance 00 on host 'hanadev' failed.
14:38:28.446 - INFO: FAIL: The following processes are not running:
14:38:28.446 - INFO: hdbdaemon HDB Daemon
14:38:28.446 - INFO: Check the log file for SAP HANA Database error messages

nameserver trace shows the following error messages.

[52453]{-1}[-1/-1] 2020-01-01 14:37:21.527506 e TrexNet Configuration.cpp(00726) : failed to resolve hanadev. reason: (internal error)
details: Internal Error. getaddrinfo failed with error -1
[52453]{-1}[-1/-1] 2020-01-01 14:37:21.533324 f NameServer TREXNameServer.cpp(03714) : no master nameserver found and master failover is on -> stopping instance ...
[52453]{-1}[-1/-1] 2020-01-01 14:37:21.533852 f NameServer TREXNameServer.cpp(03727) : stopping topology thread
[52453]{-1}[-1/-1] 2020-01-01 14:37:21.533864 f NameServer TREXNameServer.cpp(03729) : got shutdown scope
[52453]{-1}[-1/-1] 2020-01-01 14:37:21.533870 f NameServer TREXNameServer.cpp(03733) : stopped topology thread
[52453]{-1}[-1/-1] 2020-08-05 14:37:21.533880 e Basis TREXNameServer.cpp(03743) : Process exited due to an error via explicit exit call with exit code 1 , no crash dump will be written

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Environment

SAP HANA Platform Edition 1.0 or higher

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

hdblcm, rename, rename_system, hostname, Rename System failed, Cannot start instance , KBA , HAN-LM-UPG-DB , Upgrade of HANA Database , BC-OP-LNX , Linux , Problem

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