SAP Knowledge Base Article - Public

2956224 - "An unexpected error occurred during plugin execution, please contact system administrator" error appears in SAP Analytics Cloud (SAC)


When navigating to Main Menu --> System --> Administration, the following error message appears:
Error body:message: "An unexpected error occurred during plugin execution, please contact system administrator.{"code":"PLUGIN_EXECUTION_ERROR","message":"Failed to execute client request"}


SAP Analytics Cloud (Enterprise) 2020.8.22

Reproducing the Issue

  1. Logon to SAC.
  2. Navigate to Main Menu --> System --> Administration.
  3. Notice the error message appears.


  • Cloud Element were missing


  • Fixed by re-enabling Cloud Elements and restarting DA service

See Also

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SAP Analytics Cloud 1.0