SAP Knowledge Base Article - Public

2956224 - "An unexpected error occurred during plugin execution, please contact system administrator" error appears in SAP Analytics Cloud (SAC)

Symptom

When navigating to Main Menu --> System --> Administration, the following error message appears:
Error body:message: "An unexpected error occurred during plugin execution, please contact system administrator.{"code":"PLUGIN_EXECUTION_ERROR","message":"Failed to execute client request"}

Environment

SAP Analytics Cloud (Enterprise) 2020.8.22

Reproducing the Issue

  1. Logon to SAC.
  2. Navigate to Main Menu --> System --> Administration.
  3. Notice the error message appears.

Cause

  • Cloud Element were missing

Resolution

  • Fixed by re-enabling Cloud Elements and restarting DA service

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , i am getting following error message whi , message while opening sac tenant , plugin plug in plug execution , sac: error during plugin execution , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0