SAP Knowledge Base Article - Public

2955967 - Select Preferred Region and Preferred Location when Requesting for a Class - LMS

Symptom

When a user requests for a class from his/her learning plan or from the catalog, Preferred Location shows all available options even when the Preferred Region has not been selected yet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

IMAGE 1: Preferred Region is blank but all available options in Preferred Location is showing.

IMAGE 2: When Preferred Region is selected, then the Preferred Location is filtered out accordingly.

Environment

SAP Successfactors Learning (LMS)

Reproducing the Issue

Browse catalog and request for a class or from your learning plan, request a class.

Resolution

It is an expected behavior that all available options on Preferred Location will show up if there is no selection yet on the Preferred Region. Preferred Location will be filtered out once Preferred Region is selected.

Keywords

Request a Class, Preferred Region, Preferred Location , KBA , LOD-SF-LMS-SCH , Scheduled Offerings , How To

Product

SAP SuccessFactors Learning 2005