SAP Knowledge Base Article - Public

2955964 - Help Text on People Profile Blocks - Employee Profile

Symptom

What are the blocks that currently support help text and how to configure it.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

Currently, only the a few Talent and Custom blocks support help text, in People Profile.

Please find them listed below:

Talent Blocks:
TREND_BLOCKS
DEVELOPMENTOBJECTIVES_BLOCKS
POSITION_BLOCKS
Competencies
Overview
Performance History
Objective

Custom Blocks:
BACKGORUND_BLOCK
USERINFO_BLOCK
BADGE_BLOCK

Please submit an enhancement request by following the instructions listed in KBA 2090228, if you feel other blocks should support this feature, as well.

Resolution

In order to configure the help text in one of the blocks mentioned above, please:

  1. Go to "Configure People Profile";
  2. Select the block you want to add the help text to;
  3. Type a Title for it in "Block Title" field;
  4. In the "Block Description" box, write the help text;



  5. Hit "Save";
  6. Go to "Employee Profile";
  7. Scroll down to the recently edited block;
  8. Click on the "Help" icon;



  9. A dialog box will be displayed, showing the text you configured as "Block Description" in "Configure People Profile";

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

2650941 - People Profile: How to remove Question Mark icon in People Profile Blocks

2380948 - Help text is not available after upgrade to People Profile

Keywords

People Profile, Block Description, Question Mark, Help Icon, Help Text, Supported Blocks, Configure People Profile, Talent, Custom, Box, Help, Dialog. , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , How To

Product

SAP SuccessFactors HXM Suite all versions