SAP Knowledge Base Article - Public

2955947 - The status of a sales order is 'Completed' although the subsequent document is still open - SAP S/4HANA Cloud

Symptom

An outbound delivery is being created with reference to a sales order. When opening up the document flow, the status of the standard order is 'Completed' even though the following delivery is not posted.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open app 'Create Sales Orders' and create a sales order.
  2. Create an outbound delivery with reference to this order.
  3. Open up the document flow, finding the status of the sales order is 'Completed' even though the following delivery is not posted.

Resolution

This is standard design.

The overall status of a sales order will be set as 'Completed' if all the items are referenced by a subsequent outbound delivery. And it has nothing to do with the status of the subsequent document.

Keywords

Sales Document, Status, Overall Status, Completed, Sales Order , KBA , SD-SLS-SO , Sales Orders , Problem

Product

SAP S/4HANA Cloud all versions