SAP Knowledge Base Article - Preview

2955895 - INFO: CDS Customer Recovery functionality retired

Symptom

Based on customer adoption statistics and strategic fit with the SAP Commerce roadmap the decision was taken to retire the Customer Recovery feature of SAP Commerce Cloud, context-driven services. To be clear, SAP Commerce Cloud, context-driven services itself stays available in market. We make this change in order to accelerate innovation of the product’s primary focus areas around Personalization, Merchandizing and Recommendations.


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Keywords

KBA , CEC-CDS-CRE , Customer Recovery , How To

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