SAP Knowledge Base Article - Public

2955709 - Hyperlinks cannot be used in SAP Analytics Cloud (SAC) Digital Boardroom

Symptom

  • Hyperlinks that navigate to Smart Insights cannot be used in Digital Boardrooms of SAP Analytics Cloud (SAC). 
  • Simply, the embedded hyperlink to a dimension or text does not appear with the blue background color, hence not possible to click on it. 
  • The same works fine in Story level.

Environment

SAP Analytics Cloud (Enterprise) 2020.8.22

Reproducing the Issue

  1. Logon to SAC.
  2. Create a Story and add hyperlinks to this Story. 
  3. Create a Digital Boardroom based on this Story.
  4. Notice that hyperlinks simply do not appear and cannot be used in Digital Boardrooms.

Cause

Smart Insights is available for charts and data points in the Explorer view, and in Digital Boardroom, if Explorer is enabled.

Resolution

Enabling Explorer mode resolves the problem and the hyperlinks which navigate to Smart Insights will be clickable.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predicitive , Problem

Product

SAP Analytics Cloud 1.0