SAP Knowledge Base Article - Public

2955104 - Performance issue with pending on HTTP request to websocket when opening specific story in SAP Analytics Cloud (SAC)


  • Performance issue occurs when specific story in SAP Analytics Cloud (SAC):
  • In HTTP trace, it is pending on the request to URL like:


  • SAP Analytics Cloud (Enterprise) 2020.15.5

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Open the problematic story.
    => It is pending there for more than several minutes without showing result.


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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SAP Analytics Cloud 1.0