SAP Knowledge Base Article - Public

2955104 - Performance issue with pending on HTTP request to websocket when opening specific story in SAP Analytics Cloud (SAC)

Symptom

  • Performance issue occurs when specific story in SAP Analytics Cloud (SAC):
  • In HTTP trace, it is pending on the request to URL like:
    wss://browsernotification-sac-sacus10.cfapps.us10.hana.ondemand.com/browser-notification/013/44rb4jtj/websocket

Environment

  • SAP Analytics Cloud (Enterprise) 2020.15.5

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Open the problematic story.
    => It is pending there for more than several minutes without showing result.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, performance, slow, slowness, pend, pending, websocket, browsernotification , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0