SAP Knowledge Base Article - Preview

2955012 - Requisition Closed Status Email Not Working Properly

Symptom

  • Requisition closed emails are inconsistently getting sent when a candidate is getting hired from MPH.
  • When a candidate is manually moved to hired, all other active candidates are automatically moved to Requisition Filled and they DO receive the email configured for this successfully.
  • However, when a candidate is hired via manage pending hires, all other active candidates are automatically moved to Requisition Filled and they DO NOT receive the email.


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Environment

  • SAP SuccessFactors Recruiting
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Recruiting all versions

Keywords

SF, Success Factors, RCM, EC, manage pending recruits, email not received , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

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