SAP Knowledge Base Article - Public

2954947 - Restrict Size Of Attachments

Symptom

You would like to restrict size of attachments (for example: User should only be allowed to attach files of up to 5MB or incoming e-mails can only have 5MB attachment).

Environment

SAP Cloud for Customer

Resolution

This feature is not supported in the current release of SAP Cloud for Customer and it is not possible to restrict size of the attachments (to for example 5MB or 10MB).

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer: 
  1. Contact your Account Executive.
  2. Check the link https://www.sap.com/uk/services/advisory-development/application-development.html#contact-us

An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

See Also

2794421 - Inbound and Outbound E-mail Size Limitation

2562017 - Size Limit For Attachments In C4C

Keywords

attachment, size, limit, restrict, error, e-mail , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , Product Enhancement

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions