SAP Knowledge Base Article - Public

2954925 - Candidate does not appear in Onboarding 2.0

Symptom

  • Initiate onboarding from RCM notice error in BPE monitor
  • Exception encountered while authorizing user for activity
  • BPE Process tile missing

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Go to job requisition 
  2. Click initiate onboarding from RCM
  3. Notice candidate not sent to onboarding
  4. Error displayed in BPE monitor for exception.Onboarding2CreateExtUserErrorWorkflow
  5. Exception while invoking TaskListener: Exception encountered while authorizing user for activity com.successfactors.rbp.service.instancesync.GetDynamicGroupsByName

Cause

Resolution

  • In the BPE Flow you have to go to provisioning
  • Enable Instance Synchronization.
  • Add additional permission to the role you assign to the BPE User
  • Add Manage Instance Synchronization
  • Add Sync MDF Picklists

Keywords

error, GetDynamicGroupsByName, Exception encountered while authorizing user for activity, BPE Process tile not appearing, candidate not available in dashabord, BPE error , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding 1911 ; SAP SuccessFactors Onboarding 2005