SAP Knowledge Base Article - Public

2954158 - Released Invoices Now Showing as To Be Invoiced Under the Invoice Request View

Symptom

You have released invoices, however, the Schedule Invoice Requests are now showing as To Be Invoiced.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view.
  3. Search for ABC (ABC represents the ID of the Invoice Request).
  4. Schedule Invoice Request ABC shows as To Be Invoiced.

Cause

Under the source Sales Order from the Schedule Invoice Request ABC, a change was performed in the quantity of one of the items, changing from 100 to 50 for example, however, when the original invoice was created from the Schedule Invoice Request the quantity amount was of 100.

Document is now in the To Be Invoiced status, as it is expecting the quantity to match the source document.

Resolution

This is the system expected behavior.

To correct this, please create a new invoice to match the quantity found under the source Sales Order. In this case being of -50.

Keywords

Schedule Invoice Request, To Be Invoiced, Wrong, Quantity , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions