SAP Knowledge Base Article - Preview

2954124 - "Internal System Error Encountered" while importing Biographical Information

Symptom

  • When importing Biographical Information, the system throws the error "Internal System Error Encountered".
  • Server Logs Error shows: Exception in the HRIS import process: java.lang.IndexOutOfBoundsException: Index: 3, Size: 3


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Environment

SAP SuccessFactors Employee Central - Employee Data Import

Product

SAP SuccessFactors Employee Central all versions

Keywords

com.successfactors.hris.app.importer.servicelayer.SLEntityValidator.getPersonIdExternal, Exception in the HRIS import process: java.lang.IndexOutOfBoundsException, com.successfactors.hris.app.importer.servicelayer.SLEntityValidator.validateDuplicateRecords, duplicate person-id-external, person id, import , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-PER , Personal & Global Information , Problem

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