SAP Knowledge Base Article - Public

2954043 - Sales document types Consignment Pickup (CCPU) and Consignment Return (CCRE), cannot be processed through VA01

Symptom

While trying to create a sales document of type 'CCRE' or 'CCPU', the following error message is raised: Document type 'CCRE' does not have document category 'C'.

Environment

  •  Sales and Distribution (SD)
  •  SAP Fiori 
  •  SAP S/4HANA Cloud All versions 

Reproducing the Issue

  1. Log on to the Launchpad with Business Role - SAP_BR_INTERNAL_SALES_REP
  2. Open App - 'Manage Sales Orders'
  3. Select [Create] option - 'Create Sales Order - VA01'
  4. Enter 'Order Type' CCRE
  5. Press [Enter]
  6. Error message is displayed: Document type 'CCRE' does not have document category 'C'

Cause

When entering app 'Create Sales Order - VA01' through 'Manage Sales Order' app, the system is expecting the user to process a sales order document (category 'C'). Order types CCRE and CCPU are both of document category 'H'.

Resolution

Please access the app 'Create Sales Orders - VA01' through the launchpad.

Keywords

returns, consignment, VA02, VA03, SAP_SD_BC_SO_PROC_OP, SAP_TC_CEC_SD_BE_APPS , KBA , SD-SLS , Sales , Problem

Product

SAP S/4HANA Cloud 2005 ; SAP S/4HANA Cloud all versions