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2953917 - Attachments in Sales Order (Customer Return) EDI SOAP messages - SAP S/4HANA

Symptom

You might have the following issues when processing a sales order or a (customer return with attachment via) EDI SOAP API (EDI message)messages with attachment:

  1. A sales order or a customer return is created or updated with new or changed attachments via SOAP API OrderRequest_In. When the order confirmation is sent to the buyer system immediately via SOAP API OrderConfirmationRequest_Out, sometimes new or changed attachment content is missing in the payload.
  2. You use SOAP API OrderConfirmationRequest_Out to send all attachments in the sales order or the customer return to buyer system. Attachments that were manually uploaded for internal purpose only (that is, containing information that is not supposed to be revealed to the buyer) are also sent to the buyer. 


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Environment

  • Sales And Distribution (SD)
  • SAP S/4HANA On-Premise 2020

Product

SAP S/4HANA 2020

Keywords

Attachment, EDI Sales Order, EDI Customer Return, SOAP , KBA , SD-SLS-EDI , S/4HANA: Sales EDI Messages , SD-SLS-API , API , SD-SLS-RE , Returns , SD-SLS-RE-EDI , S/4HANA: Returns EDI Messages , Problem

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