SAP Knowledge Base Article - Public

2953805 - "Page Unresponsive" with Mass Data Entry mode in SAP Analytics Cloud for Planning (SAC)

Symptom

The following error message is thrown by Google Chrome in SAP Analytics Cloud for Planning (SAC) when you use Mass Data Entry mode to input more than 20 cells:

  • "Page Unresponsive. You can wait for it to become responsive or exit the page."

Environment

  • SAP Analytics Cloud (Enterprise) 2020.8.15

Reproducing the Issue

  1. Open a story.
  2. Enter Mass Data Entry mode.
  3. Change more than 20 data.
  4. Click Process Data.

Cause

This issue is an inefficiency in our validation rule checking during data entry that uses a lot of memory. With more changed cells the memory usage increases until it hits the memory limit.

Resolution

This issue should now be fixed for all updated models.

Please perform a model update forcing a back-end model update (e.g., changing the default currency, save the model, changing default currency back to original value and saving the model again).

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-PL-DE , Data Entry and Mass Data Entry , Problem

Product

SAP Analytics Cloud 1.0