SAP Knowledge Base Article - Public

2953727 - Talent Pools - Mismatch in Member Count

Symptom

  • There is sometimes a discrepancy with the number of candidates being displayed within the Talent Pool.
  • When viewing from the Talent Pool dashboard, the Talent Pool displays less members than when actually navigating into the talent pool.
    • For example, on the talent pool dashboard it can say 10,000 candidates but when you click and go into the talent pool, it shows the number as 15,000.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Login and go to Recruiting > Candidate > Talent Pool
  2. See a Talent Pool displays a certain count of members in this dashboard view
  3. Now click on the talent pool name to go into the talent pool
  4. You will see the talent pool displays a larger count of members here

Resolution

  • Based on candidate visibility settings in their profile, they will be appearing in the result.
  • The mismatch with number of candidates in talent pool vs the search result count you is because of the same visibility settings by the candidates. 
  • There is a message provided for notifying the behavior in the UI as shown below:
    • "You cannot view some candidates in this talent pool because of the restricted visibility setting on their profile."

Keywords

SF, Success Factors, RCM, talent pool number, talent pool count , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting all versions