SAP Knowledge Base Article - Preview

2953723 - Error "Profit center for CRM integration not found" When Replicating Tickets from C4C to S/4 Hana

Symptom

When replicating tickets or creating follow-up documents from C4C ticket to S/4 Hana, the S/4 system raises the below error message in the IDOC processing:

 1. Message no. KECRMPCA001 -  Profit center for CRM integration not found.


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Environment

SAP Cloud for Customer

SAP S/4 Hana

Product

SAP Hybris Cloud for Customer 1.0 integration with SAP S/4HANA ; SAP S/4HANA 1909

Keywords

Ticket, replication, IDOC , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

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