SAP Knowledge Base Article - Preview

2953654 - DM - users logged off after 4 hours of activity

Symptom

After 4 hours (from time of login), users are 'disconnected". Disclosure Management will show the login screen

 This is not an idle timeout, as users were working constantly in the application

login.jpg

 The application server log shows:

2020-07-29 12:00:32.6745 [83] [ERROR] ==> 
-------- Begin --------
ErrorID: 0de1f1f8-4d16-4943-b1c4-cb998cff956a
TokenService: Token expired.
-------- End --------


            


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Environment

Disclosure Management 10.1

Product

SAP Disclosure Management 10.1

Keywords

timeout access token TokenService Token expired. , KBA , dm , EPM-DSM-GEN , DM core functionalities , Problem

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