SAP Knowledge Base Article - Preview

2953139 - Lumira Designer documents based on a universe result in the error "Problems while accessing data" via the BI Launchpad

Symptom

  • Viewing Lumira Designer documents based on a universe connecting to Sybase via the BI Launchpad results in the error: "Problems while accessing data"
  • Lumira Server logs show the following:

    LumiraServer|ct_connect(): directory service layer: internal directory control layer error: Requested server name not found.
    com.sap.tools.commons.exception.NestedException: ct_connect(): directory service layer: internal directory control layer error: Requested server name not found.
     at com.sap.tools.commons.exception.NestedException.create(Unknown Source)

    ......

    Caused by: com.businessobjects.connectionserver.DBDError: ct_connect(): directory service layer: internal directory control layer error: Requested server name not found.
     at com.sap.connectivity.cs.library.JNIRDBMSJob.createJob(Native Method)
     at com.sap.connectivity.cs.library.JNIRDBMSJob.<init>(JNIRDBMSJob.java:46)


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Environment

  • SAP Lumira Server Add-on for the BI Platform 2.3 SP02 Patch 03
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 SP07 Patch 11
  • Linux
  • Sybase ASE 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira, server edition 2.0 ; SAP Lumira, server edition 2.1 ; SAP Lumira, server edition 2.2 ; SAP Lumira, server edition 2.3

Keywords

Lumira, Designer, Sybase, Problems while accessing data, BI, Launchpad , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem

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