SAP Knowledge Base Article - Public

2953055 - Error while downloading the Blank Csv template from Bulk Candidate Import feature

Symptom

An Error message occurs while trying to download the Blank CSV template from Bulk Upload Candidate .CSV option 


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  • Access Recruiting > Candidates
  • Add Candidate
  • Bulk Create Candidates from .CSV File 
  • Download Blank .CSV Template
  • Error occurs

Cause

This is a defect 

Resolution

 The Engineering team is fixing the issue in upcoming release planned in Production for 20 Nov 2020

Workaround : Use Browser Firefox to perform the same action  

  1. Access Recruiting > Candidates
  2. Add Candidate
  3. Bulk Create Candidates from .CSV File 
  4. Download Blank .CSV Template

See Also

2808373 - Error Message When Downloading the Blank .CSV Template File - Recruiting Management

Keywords

Bulk Candidate Import, Error in downloading Blank Csv file , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting 2005