SAP Knowledge Base Article - Public

2952180 - Unable to Proxy as secondary employments: inactive username entered for the account holder

Symptom

When I am proxying as some user that has multiple employments and I try to access the second employment, I got one error message saying that an Inactive username was entered for the account holder.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Proxy as some user that has multiple employments;
  2. Click to access the second employment of him/her;
  3. See the error message: Inactive username entered for the account holder.

Cause

Proxy is only supported for the primary employment. 

Resolution

This is an expected behavior due to the fact that the proxy to a second employment is not supported on SuccessFactors. 

Keywords

proxy, second employment, employment, multiple employments, Inactive username entered for the account holder , KBA , LOD-SF-PLT-PRX , Proxy , Problem

Product

SAP SuccessFactors HXM Suite 2005