SAP Knowledge Base Article - Public

2951926 - The item category of accelerated return is determined as RBLN when created with reference to an item category CBLN from a standard order - SAP S/4HANA Cloud

Symptom

An accelerated return order (sales document type: CBAR) is being created with reference to a standard order (sales document type: OR). When generating item with reference to item category CBLN within standard order, the item category is determined to be RBLN.

However, within configuration step 'Assign Item Categories', for item category RBLN, there is no such entry whose sales document type is defined as CBAR.

Environment

SAP S/4HANA Cloud

Cause

In configuration step 'Set Copying Control: Sales Document to Sales Document', when target/source is CBAR/OR and the source item category is CBLN, the target item category proposal is RBLN. Additionally, in configuration step 'Assign Item Categories', the RBLN is set to be a manual item category when double clicking into the entry CBAR/NORM.

Resolution

If the item category RBLN is not desired, it can be changed manually when creating the accelerated return in app Manage Customer Returns.

Keywords

CBAR, Accelerated Return, OR, CBLN, RBLN, VOV4, Assign Item Categories, 102807, 500115, Item Category , KBA , SD-SLS-RE , Returns , Problem

Product

SAP S/4HANA Cloud all versions