A customer has reported an issue when updating the date of birth field under biographical information, gives them an warning message
"Warning: The entered date of birth does not match the date of birth encoded in the National ID of type "Social Security Number" for country/region "Austria"
The error comes up even if the switch Enable National ID Validations is turned off in Company Logo and System Settings.
Note: This issue is not exclusive for country Austria, this can also happen to some other country such as China, Denmark...etc.
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Employee File > Biographical Information.
- Click on the pencil icon > Change the date of birth.
- Click on Save and you will get the warning message.
Our engineering team has confirmed that this is a current product defect.
Engineering team will fix this issue in release b2011. Please monitor this KBA for further updates.
As a workaround kindly ignore the message and proceed in saving the data. (The message is a warning message and is not an error)