SAP Knowledge Base Article - Public

2951788 - Warning: The entered date of birth does not match the date of birth encoded in the National ID of type "Name of National ID" for country/region "Country"".

Symptom

A customer has reported an issue when updating the date of birth field under biographical information, gives them an warning message

"Warning: The entered date of birth does not match the date of birth encoded in the National ID of type "Social Security Number" for country/region "Austria"

The error comes up even if the switch Enable National ID Validations is turned off in Company Logo and System Settings.

Note: This issue is not exclusive for country Austria, this can also happen to some other country such as China, Denmark...etc.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Employee File > Biographical Information.
  2. Click on the pencil icon > Change the date of birth.
  3. Click on Save and you will get the warning message.

Cause

Our engineering team has confirmed that this is a current product defect.

Resolution

Engineering team will fix this issue in release b2011. Please monitor this KBA for further updates.

As a workaround kindly ignore the message and proceed in saving the data. (The message is a warning message and is not an error)

See Also

2925757 - b2005 Internal System error when importing Personal Information

Keywords

NationalID,WarningMessage,Error,DateofBirth,DOB, INC0070354 , KBA , LOD-SF-EC-LOC , Localization & Country Specifics (EC Core) , Problem

Product

SAP SuccessFactors HXM Core 2005