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2951701 - Job status reflecting completed when no import file is present in server


When import file is missing from SFTP location, job status shows as "Completed" instead of something like "Completed with Errors". Customer is unaware of job success or failure and also unaware of reason of the failure. Exception is only showing up in server logs.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Platform


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions


ECT-140820, ECT-140821, import job response completed but no reponse file. , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-PLT-FTPE , SFTP Login Errors , Problem

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