- You're upserting one or multiple EmpJob entity records and getting <code>ServerErrorException</code> as response, with status code 500;
- If the upsert request contains multiple records, the entire request fails and no record is upserted.
- SAP SuccessFactors HXM Suite
One or multiple records in the request have an invalid (unexisting) 'eventReason' value, or the event reason is not mapped to any event in EC.
Check in the request payload which EmpJob record is being passed with an invalid or incorrectly configured 'eventReason' and if necessary, correct its configuration in EC (see this page for reference).
If you need help identifying which record is causing this issue, please open a support ticket under the LOD-SF-INT-EC component referencing this KBA.
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