SAP Knowledge Base Article - Public

2951371 - ONB2.0: Rehire Verification - missing next step

Symptom

After finishing Rehire verification step, which was selected Onboard as Rehire, it goes back to the homepage and nothing happens.

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

Attempt to rehire a candidate and search Splunk. You should find an error similar as below:

com.successfactors.db.dao.DAOException: HibernateException thrown could not insert: [com.successfactors.hris.bean.eo.EmpNationalIdCardEO]

Cause

We have a known issue for this and issue will be fixed as part of a patch to be deployed on 31-Jul-20.

Resolution

Work-around: please remove National id mapping from recruit to hire tool to proceed further.

Keywords

rehire, re-hire, missing, step, national id, national, mapping, recruit-to-hire, recruit to hire, tool, EmpNationalIdCardEO, HibernateException thrown could not insert , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2005